10Days left

Client Support Administrator

giant group
giant precision
Location
Chelmsford
Department
Admin
Salary:
£ 16000 - £ 20000
Job Tenure
Full Time Permanent
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About the role:

As the Client Support Administrator, you will provide support across a number of key processes, providing completion of business-critical tasks in line with agreed parameters; ensuring delivery of a first-class support service to internal and external clients. 

Processes include accurate and efficient on-boarding of workers for two of our business lines within agreed service level agreements, accurate processing of all amendments to worker contracts, supporting the 1st Line Employee Support team with queries and administration/data analysis duties. 

We want you to have the freedom to build your experience as the Client Support Administrator where you will provide administrative support to support the Customer Services & Operations Manager and the Client Services team with a wide variety of office-based tasks including data entry, client correspondence and communicating effectively across all areas of the business.  

In this role you will be undertaking you will be responsible for delivering, building relationships, ensuring objectives are met, and being proactive all the while independently handling the day-to-day responsibilities of the role with the full support of our Management team. 

About you: 

You are curious, creative, energetic and enthusiastic, able to multi-task and often work independently in a consultative manner with experience of forging and maintaining working partnerships with internal & external stakeholders. This is an ideal role for a confident, proactive, self-starter who can take the initiative and hit the ground running. 

If that’s you and you are excited about making that leap, then we would be delighted to meet you. It’s an excellent opportunity for you and us where we can provide innovation, freedom and for you to be part of something big. 

Benefits: 

We provide personal development and training with defined career progression, you receive giant advantage our award-winning employee reward scheme, flexible work pattern, Cycle to work, and car salary sacrifice schemes – saving you £000s per annum. Social events/nights out, Fruit Mondays, Weekly dress down Friday, and much more.

About us 

Since 1992, giant have provided specialist, end to end workforce management software and support services for workers and organisations of all sizes. Globally.  

We invest heavily in our cloud-based software which ranges from candidate sourcing and onboarding through to timesheet management, billing and payroll. Our support services include candidate screening, employment solutions and legislative risk management; whilst at our specialist division, giant finance+, we provide tailored funding, software and support services for start-up to medium-sized recruitment agencies. 

You can relax knowing your data is safe with us. Our commitment to compliance protects you from risk and our rigorous international security standard ISO 27001 ensures that your data is GDPR secure. 

With giant precision’s unrivalled back office software, we help businesses streamline processes, save costs and leverage growth – from small beginnings to global footprints. Our long-term clients – since 1992 and ongoing – include Page Group and Barclays Bank

As our newest team member the first thing that will strike you about giant is the great culture and working environment. We are an innovative, collaborative and entrepreneurial organisation that has been going strong for 25 years that supports and nurtures our staff. 

Welcome to a rapidly expanding business where your ideas are lapped up and people thrive on the fast-paced energy it exuberates. There is a huge opportunity to develop your career so, if you’re hungry, driven, seeking a challenge and excellent at what you do, then it makes total sense that giant is where you want to shine, grow and develop to your full potential. 

Our company culture is unique, it encourages you to get involved in the direction we take and engage with everybody everywhere. We want to give you the tools and support to overachieve, our clients love working with us and our staff enjoy the day to day engagement and challenges thrown at us. Our office is based near Chelmsford station, with easy commute routes into the office where you can experience the energy and comradery. 

All our posts are subject to a CCJ & DBS disclosure. We are committed to equal opportunities in employment and we look forward to all applicants and applicants with a disability who meet the minimum criteria for the job and to consider them on their abilities.