- giant group
- giant professional
- Hybrid - Home & Office
- £18,000 to £22,000
- Job Tenure
- Full Time Permanent
At giant group we have an exciting opportunity for an employee support administrator to join our growing team.
Using 30 years of specialist knowledge we help organisations more effectively manage their workforce and with our people at the heart of what we do, we engage internally and externally with honesty and empathy.
For 30 years giant have provided specialist, end to end workforce management software and support services to recruitment agencies and corporate companies, internationally.
To understand more about giant and our services please browse our websites at:
www.giantpay.co.uk for workers
www.giantgroup.com for recruitment agencies
www.giantprecision.com for corporates
about the role
As an employee support administrator you will be responsible for supporting the wider Employee Support department in ensuring that all worker information is processed in line with our Service Level Agreements and that a consistently high level of service is provided.
Your ultimate objective is to ensure that all worker information provided either by clients or internally is processed accurately and in adherence to all of the relevant compliance checks, both internally and in keeping with industry requirements.
Ideally, you will have a business related degree or at least 2 years of experience in an administrative role.
You have great enthusiasm and attitude for the role, a high level of resilience and strong written and verbal communication and emotional intelligence.
- Proficient in Microsoft office including Outlook and Excel
- Understanding and striving to achieve the giant people values is essential.
Your career path at giant will be consistent with how well you are carrying out your current role including reference to whether you have met or exceeded your objectives and importantly how you demonstrate the giant people values.
Understanding your aspirations ultimately helps us to guide your individual career path whether it is in your current role or in a different role that your skills and knowledge can be developed.
ES Admin In this role there are a number of career path routes you can take. For example progression into another role in the Employee Support or Precision Support teams as well as progression to a senior role within.
We provide in-house certified training as well as role relevant accredited training to enable you to do the role efficiently.
giant people values
At giant we have people values that we always aspire to. They are the cornerstone of our culture:
personal growth: we strive to understand ourselves.
we are self-aware and in control of our insecurities, moods and emotions and their effect on others.
we control our reactions and think before speaking so we can empathize and understand other’s emotions and their views.
we are good at building rapport and relationships with others often by finding a common ground.
we take ownership of tasks/projects, whilst freely admitting our mistakes, and we stretch ourselves to grow (being nervous shows you are being stretched!),
we listen well, encourage others to speak and we communicate in a straight-forward honest manner leaving nothing unsaid - we say the good & the bad! All whilst always being fair, respectful, and emotionally intelligent.
working as a team
we achieve goals together as a team, with humility not ego, where everyone is equal and feels safe to challenge others and have their views heard and always with a sense of humour!
Studies show that working for and with people who have emotional intelligence increases job happiness (satisfaction and motivation) exponentially. By following these values, we can be the best at what we do, provide greater job satisfaction for those around us and we can all grow to be the best version of ourselves!
To help you progress in your career you will be set clear objectives and you will be expected to constantly give and receive feedback. Every three or six months (monthly in your first three months) you will have a straightforward review meeting discussing your achievements, the progress of your objectives, examples of how you have demonstrated the giant people values, together with any other relevant discussion points including of course any feedback (good and not so good!) on your line manager.
All our posts are subject pre-employment checks. We are committed to equal opportunities in employment and we look forward to all applicants and applicants with a disability who meet the minimum criteria for the job and to consider them on their abilities.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.